A website that actually
brings you customers.

I design and build fast, modern websites for local businesses — then, if you want, I stay on to run the systems behind them: following up with leads, keeping your customer list organized, and automating the busywork you don’t have time for. Fifteen years of operations experience, not just a pretty page.

Local to the Capital Region Salesforce Certified 15+ Years Operations
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See My Work

Currently accepting new projects

Consultant working with a client on their business systems

Sound Familiar?

Problems I solve every week

“Our website is old and a little embarrassing” “We don’t really have a website yet” “Our site just sits there — it doesn’t bring in leads” “Leads come in and fall through the cracks” “I’m running ops, sales, and the back office myself” “We’re stuck in copy/paste between tools” “Sales doesn’t see value in our CRM” “Our process lives in people’s heads”
Free Tool 5 minutes

Take the Small Business Operations Self-Audit.

16 plain-spoken questions. Instant personalized diagnosis with your score, your weakest area, and what it’s costing you in time and money. No email required to see your results.

Take the Free Audit

Or, if you’re ready to talk: book a free call.

What I Do

Start with the website. Stay for the back office.

Most clients start with a site that finally brings leads in. Then, because I spent 15 years running operations, I stick around to handle the systems behind it — CRM, automation, reporting — the stuff a designer can’t touch. Documentation and training included, so your team owns it either way.

START HERE

Websites That Bring Leads In

A fast, modern site that captures customers instead of just sitting there — wired into the tools you actually use.

  • Builds & refreshes
  • Forms + lead capture
  • Tracking + SEO basics
  • Easy handoff to non-technical owners
Learn more →

THEN: OPERATIONS

Operations & Process

Diagnose the bottleneck. Document the work. Replace the duct tape with systems that don’t fall apart when someone goes on vacation.

  • Process diagnosis & redesign
  • Documentation & runbooks
  • Spreadsheets → real systems
  • Buy-vs-build advice
Learn more →

THEN: CRM + PIPELINE

Salesforce & Revenue Systems

Make your CRM useful for sales: clear stages, clean data, lead routing that works, and dashboards owners actually look at.

  • Setup & cleanup
  • Lead routing & assignment
  • Pipeline + revenue dashboards
  • Data hygiene & permissions
Learn more →

THEN: AI + AUTOMATION

AI & Automation

When the right answer is software, I build it. When the right answer is a vendor, I tell you that instead. AI is one tool — not the only one.

  • AI agents for repetitive work
  • Cross-tool workflow automation
  • Document & receipt processing
  • Internal AI assistants
Learn more →

Every project includes training + documentation.

Live walkthroughs, clear docs, and simple guides so your team owns the system without depending on me.

Need someone to own a project without hiring full-time?

I can be your part-time operations person for a few months — a big launch, moving to new software, rescuing a stalled project, or covering a gap. The experience of a full-time hire, only when you need it.

Partner Approach

How it works

01

Listen & Map

Free 30-minute call. I learn how your business actually runs: your tools, your people, your pain points. No pressure, just questions.

02

Build & Ship

Clear scope, fixed timeline. I build, test, and deliver so your system runs smoothly and your team knows what to do next.

03

Train & Support

I train your team to own the system so you’re not dependent on me. Then I’m here if you need support as you grow. No lock-in. No surprises.

Modern workspace with natural light

Less time fixing tools.
More time running your business.

Results

Real projects. Real impact.

Practical changes that saved time, reduced manual work, and made systems reliable.

0%

fewer manual steps

Cut a 73-step process down to 8 by removing redundant handoffs and consolidating 15 spreadsheets into one workflow.

Systems & Process Workflows
0 min

from interest to enrolled

Built a single online workflow with auto-enrollment so the process that used to take weeks now takes 15 minutes.

Enablement Training
0×

faster reporting

Automated dashboards across 3 Salesforce orgs so leaders get trusted answers in minutes, not hours of spreadsheet work.

Salesforce & CRM Reporting
Also: the hard stuff

Need more than a website? I once built a system that automatically answered 2 out of every 3 customer emails for a business — so a small team kept up without hiring. When you need the harder builds, I can do those too.

See how

About

Mau Consulting founder headshot

Who you’ll work with

I’ve spent 15+ years in revenue operations, enablement, and business technology, most of it at TalentSmartEQ, where I run the technical side of a global training organization. I help small businesses get the operations leadership they can’t afford to hire full-time — Salesforce, AI, automation, reporting, and the day-to-day systems work in between.

I’m not an agency. You work directly with me. I listen, map how your business really works, and build practical improvements you can own. Every project includes documentation and training so your team can run the system long after I’m done.

More About Me →

FAQ

Common questions

How much does a website cost?
A simple one-page starter site is $500, a fully custom landing page is $1,500, and full business websites start at $3,500. Ongoing site care is $150/mo. Larger operations, Salesforce, or automation work is quoted after a quick call. Either way, you get a fixed quote up front, no surprises.
Do you work with businesses outside New York?
Yes. Most of my work is remote, and I’ve supported teams across the U.S. and internationally.
We have Salesforce, but people don’t use it. Can you fix that?
Yes. I’ll audit what you have, clean up the data, simplify the workflow, and rebuild the parts that slow your team down. The goal is to make Salesforce a tool your team actually wants to use.
What happens after the project is done?
Every project includes documentation and training so your team can own the system. If you want ongoing support, I also offer monthly advisory sessions.
How long does a typical project take?
Most projects take 2 to 6 weeks depending on scope. After our call, you’ll get a simple timeline with clear milestones.
What if I just need advice, not a full project?
That works too. I offer paid advisory sessions for quick answers, planning, or a second opinion. No long engagement required.
Do you work with small teams or non-technical owners?
Yes. I translate technical work into plain language and build systems your team can actually run day to day.

Ready for a website that brings in customers?

30-minute free call. No pitch. Just a quick look at what’s not working and a clear plan for what to do next.

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Take the Free Audit